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If turning off Auto-Join does not fix the issue, go to your phone settings and have your phone “forget” the 5GHz network.Manually choose a 2.4GHz network and restart the grill connection process.Turn off “Auto-Join” so your phone doesn’t automatically switch networks.To prevent your phone from automatically switching networks, try the following: A thermal metal jacket helps the grill maintain temperature, along with its sturdy stainless-steel lid. The Silverbac AT’s seams are welded, powder coated and caulked for triple redundant weather protection. That may cause your phone to switch away from the 2.4GHz frequency to 5GHz before it finishes connecting to your grill. The Silverbac All-Terrain is our most rugged pellet grill yet with, designed to last through season after season. Many modern phones will automatically switch to the network with the strongest signal.Phone switching network during grill connection process? Grilla Grills does not have access to your network, and we cannot determine that information for you in most situations. If you are not sure what bands your network uses, please contact your internet provider.If you can not separate your 2.4GHz and 5GHz WiFi networks, another solution is to purchase an inexpensive dedicated 2.4GHz router.Your phone is connected to a 2.4GHz WiFi network.During initial pairing of your WiFi and your grill, make sure of the following:.Like the majority of other smart home devices, Grilla Grills Alpha Connect Controller is only able to connect to 2.4GHz networks. We chose this frequency as it provides a stronger signal over longer distances compared to 5GHz networks.